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Here at Cushion Heaven we have a 30 day returns policy in case of any items not suiting your décor.

We are unable to exchange due to out systems & processes. Please return the item you have, and once the return is accepted, please make a separate purchase for the new item.

The return postage is at the expense of the buyer. Please do & ensure to include your name, order number and delivery postcode within the parcel.

Please also be aware we are not responsible for the item until it gets back to us.

Any items returned must be in as-sent condition i.e. un-used, un-ironed or washed  & complete with tags attached and if applicable the packet it was received within. Return to be received within 30 days of the items purchase.

Any item received that is not in the specified condition will be classed as not fit for resale and such will not be refunded but returned back to the buyer.

Once the item is received and is in the condition specified you will be refunded in full.